Privacy Policy

Easygo EV Charging Group GDPR (General Data Protection Regulation) Privacy Policy


Effective Date: 15 June 2024



Easygo EV Charging Group, which includes Easygo Charging Limited and Carcharger EV Limited in Ireland and Easygo Charging Ltd in Northern Ireland, is committed to protecting your privacy. This Privacy Notice explains how we collect, use, and protect your personal information and your rights regarding your data.


Updates to This Privacy Notice

We may update this Privacy Notice periodically. Please review it on our website at


Personal Information We Collect

To provide our services, we may collect the following types of personal information:

  • Personal Details: Name, gender, contact details, vehicle details.
  • Location Data: Dates, times, and locations of your searches and use of our charge points.
  • Usage Data: Times of use, duration, energy usage, idle time, cost.
  • Payment Information: Transaction amounts, currency, timing, billing details, payment card/account details.
  • Financial Checks: Information for credit or other financial checks.
  • Interaction History: Contact history, purchase history, saved items.
  • Surveys and Promotions: Responses to surveys, competitions, promotions.
  • Web Application Usage: IP address, device type, browser, location, accessed pages.
  • Marketing Preferences: Information about your marketing preferences.
  • Vehicle Information: Registration number plate, make, model.
  • Employment Details: Employer’s name and your role title (for fleet contracts).


How We Collect Your Personal Information

We collect personal information directly from you through various means including in person, phone, email, and via our website and apps. Additionally, we may collect information:

  • From third parties (e.g., credit reference agencies, your employer).
  • With your consent (e.g., your bank or building society).
  • Via cookies on our website (see our cookie policy [insert link]).
  • Through automated monitoring of our IT systems.


Use of Your Personal Information

Under data protection law, we can only use your personal information if we have a proper reason:

  • Consent: Where you have given consent.
  • Legal Obligation: To comply with legal and regulatory obligations.
  • Contract: To fulfil our contract with you or to take steps at your request before entering into a contract.
  • Legitimate Interests: For our legitimate business interests or those of a third party, ensuring that these interests are not overridden by your rights and interests.

The table below outlines our use of your personal information and the corresponding legal basis:

Purpose Legal Basis
To provide and update our services Performance of a contract; Legitimate interests
Preventing and detecting fraud Legitimate interests
Enforcing legal rights Legal obligations; Legitimate interests
Operational efficiency and quality control Legitimate interests
Ensuring confidentiality of information Legal obligations; Legitimate interests
Statistical analysis Legitimate interests
Preventing unauthorized access Legal obligations; Legitimate interests
Marketing and promotional communications Legitimate interests
Credit reference checks Legitimate interests
Sharing information for corporate transactions Legal obligations; Legitimate interests



We use your personal information to send you updates about our products and services. You can opt-out at any time by:

  • Contacting us at
  • Using the ‘unsubscribe’ link in emails
  • Updating your preferences on our website [insert link].

We respect your privacy and only share your information with third parties for marketing with your express consent.


Data Retention

We retain your personal information only as long as necessary for the purpose it was collected. After that, we will delete or anonymize your data.


Data Security

We have implemented appropriate security measures to protect your personal information from unauthorized access, loss, or destruction. In case of a data breach, we will notify you and relevant authorities as required by law.


Sharing Your Personal Information

We share your personal information with trusted third parties to provide our services, including:

  • Group companies
  • Payment service providers
  • Marketing agencies and website hosts
  • Credit reference agencies
  • Insurers and banks

We ensure that these third parties apply appropriate data protection measures.


International Transfers

We transfer your personal information between the EEA and the UK. For transfers outside the EEA and UK, we comply with applicable laws to ensure your data privacy.


Your Rights

You have several rights regarding your personal information:

  • Right to be informed: How your data is used.
  • Right of access: Request a copy of your data.
  • Right of rectification: Correct inaccurate data.
  • Right of erasure: Request deletion of your data.
  • Right to restrict processing: Request limitation on data use.
  • Right to data portability: Transfer your data to another provider.
  • Right to object: Object to certain data uses, including direct marketing.
  • Right not to be subject to automated decision-making: Request human intervention.
  • Right to withdraw consent: Withdraw consent at any time without affecting the lawfulness of prior use.

To exercise your rights, contact us at:

  • Telephone: +353 (0)1 254 4479
  • Email:
  • Postal Address: Block B, Maynooth Business Park, Maynooth, Co. Kildare


Queries and Complaints

If you have any queries or complaints, please contact us. You also have the right to lodge a complaint with the Irish Data Protection Commission or the UK Information Commissioner’s Office.


  • Online: Data Protection Commission
  • Postal Address: Data Protection Commission, 21 Fitzwilliam Square South, Dublin 2, D02 RD28, Ireland.

United Kingdom: