We were Ireland’s first private and totally EV dedicated Charging Company. Our ever expanding network of EasyGo Chargers is helping Ireland transition from Internal Combustion Engine (ICE) Vehicles to Electric Vehicles (EV).
EasyGo: 1050+ | ESB: 1350+ | Circle K: 20+
EasyGo is Ireland’s largest eMSP network (eMobility Services Provider). We have more than 15,000 Irish EV drivers that are subscribers and can access all of these chargers.
Our entire network is Type-1 and Type-2 enabled for full vehicle interoperability.
With new technologies there is always going to be a few head scratching moments. We are here to help. Have a browse through some of the most common questions we receive about charging on our network.
Is the charger an EasyGo charger? If yes, contact details are provided below in the footer of this website. If you are using a non-EasyGo charger please make sure you have the minimum amount of funds on your account for roaming. The amount is €10 for AC chargers and €17 for DC chargers.
If you are using a non-EasyGo charger with an EasyGo account you are accessing through the roaming network. This means it can take a few seconds for an account to be granted access to a charger, especially when using the charger for the first time. Accessing through the mobile app can take longer than using a key fob. Please be patient and as long as you have enough funds in your wallet and the charger’s connector is shown as available on the app, you will be granted access.
If or when this should occur, please be patient and allow a few seconds for the session to end.
When accessing non-EasyGo chargers, please make sure you have a minimum amount of funds in your account of €10 for AC chargers and €17 for DC chargers. This may change or vary depending on the company running the charger.
EasyGo currently offers a wide range of AC and DC public chargers. At AC powered stations, a full charge can take anywhere from 2-6 hours, depending on the car model and range. At DC powered stations, a charge of 80% can be achieved in as little as 25 minutes. You can expect to see a significant decrease in charging once your battery hits 80%. This is to prolong the life of a battery.
The rate of charging also depends upon several factors outside the control of the charger. For example, some models of EVs are incapable of receiving the full kW output that is available from the charge point. Ambient temperatures may also affect the rate of charging. If the battery is too hot/cold, the EVs battery management system will adjust the rate of charging to protect the cells of the battery.
Typically, parking will be free for a certain length of time. You can view pricing information for individual charge points from within the mobile application. To view this, please select a charge point and then read the ‘Access Instructions’.
Parking costs will vary and are set by the management of each car park. Some charge points may have completely free parking but based on user feedback, we will be implementing overstay penalties to ensure the charge point is made available for the next user.
EasyGo offers a range of free to use and pay for use chargers. To view pricing information, please login to your EasyGo account and select a charger. Once a charger is selected, the pricing information will be displayed. Our prices vary significantly as not all chargers are owned by EasyGo. Make sure to view pricing information before initiating a session. For EasyGo stations, pricing information can be seen below:
• EasyGo AC Chargers = €0.24c access fee and a rate of €0.10c – €0.35c per kWh, plus 13.5% VAT.
• EasyGo DC Chargers = €0.24c access fee and a rate of €0.35c per kWh, plus 13.5% VAT.
One thing to be aware of with some non-EasyGo chargers is overstay penalties, which typically are incurred ever 45 minutes.
For PrePay users when using an EasyGo account, to first charge on a charger using the roaming network, be it IONITY or ESB, you must first have in your wallet a minimum amount of funds of €10 for AC chargers and €17 for DC chargers. The fees and access settings are set by the company managing the charger.
All AC charge points have Type 2 sockets. This is the European standard. EV Drivers must have their own Type 2 male charging cable for the side connected to the charging station and depending on their car, the corresponding female plug.
• Type 2 examples: BMW, Mercedes, Volkswagen, Porsche, SMART, Renault ZOE etc
• Type 1 examples: NISSAN, Peugeot, Citroen Mitsubishi, etc.
Our DC charge points offer two connector types: DC CHAdeMO, or DC CCS.
• DC CHAdeMO: This connector can be used to charge Nissan Leaf and Mitsubishi vehicles.
• DC CCS: This connector can be used to charge most other vehicles.
Please check with your EV supplier before visiting a DC charging station. You can also call us on 01 254 4456 if you need confirmation.
Our EV chargers are typically positioned at locations such as forecourts, retail businesses, shopping centres, hotels, motorway service areas, etc.
We are constantly adding new charge points to the EasyGo Network. A map of all charging locations can be seen here
At registration, you will be asked whether you would like to receive an RFID card for €6. Please tick this box and ensure the address you enter is correct. Your request will then be processed, and the key fob will arrive within 10 working days.
When registering, if you forgot to request a key fob or changed your mind and wish for one to be posted out to you, please create a ticket in the app by going to ‘Helpdesk’ and then ‘Tickets’. Press on the plus icon in the bottom right corner, then in the dropdown menu ‘Helpdesk category’ choose ‘Request new RFID card’ and in the menu below select ‘Pay €6 for an RFID card?’ and then press ‘Send’.
To request extra/replacement fobs, please email us at (firstname.lastname@example.org).
We’d love to help. Tell as much as you can in your message and we will get back to you as soon as possible.